First, ensure that:
- 1. You have a stable internet connection, either via Wi-Fi or a 4G network.
- 2. Your device is compatible with eSIM technology.
- 3. Your device is not locked to a specific carrier. You can unlock it by going to Settings > Connections > Network & Internet > Mobile network or Cellular network > Choose Network > Automatically select network.
If you encounter problems during the activation or connection of eSIM, read our guide on troubleshooting eSIM issues on Android.